Privacy Policy

Effective Date: April 13, 2026

RivaMerch (“we,” “our,” or “us”) operates the website associated with Riva Restaurant, located at 183 Beach St., West Haven, CT 06516. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our promotions, including sweepstakes and merchandise purchases.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Social media handles (if provided)
  • Payment information (processed securely through third-party providers)

Account Information

  • Username and password
  • Order history
  • Sweepstakes entries

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Administer sweepstakes and promotions
  • Provide customer support
  • Send order confirmations and updates
  • Deliver marketing communications (if opted in)
  • Improve website performance and user experience
  • Prevent fraud and ensure security

3. Sweepstakes & Promotions

By entering any sweepstakes:

  • You agree to provide accurate information
  • Entries may be earned via purchases, social media actions, referrals, sign-ups, or free mail-in methods where applicable
  • Your information may be used to contact you if you are selected as a winner
  • Winners may be required to provide additional verification

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (such as Stripe, PayPal, or other secure checkout providers)
  • Shipping providers
  • Email marketing platforms
  • Service providers that help operate our website

These third parties only use your data to perform services on our behalf.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Track site usage and performance
  • Support marketing and advertising efforts

You can disable cookies through your browser settings.

6. Email & Marketing Communications

If you opt in, we may send:

  • Promotional emails
  • Sweepstakes updates
  • Product announcements

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletions
  • Opt out of marketing communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Riva Restaurant
183 Beach St.
West Haven, CT 06516
Email: [email protected]

Cart
Account